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TERMS AND CONDITIONS

ORDERING AND PAYMENT

 

CAKES:

The easiest way to request a cake with me is via email, telephone or the contact form in the Contact section.

Please provide details of the event, date, size of cake required and any design ideas - include photos if you wish. I will then provide you with an individual quote, after which you will receive confirmation of the order if you wish to proceed.

Design consultations are available on request.

Ideally, I require 6-8 weeks' notice for Bespoke cakes, and 2-3 weeks' notice for Novelty and Celebration cakes. However, please contact us if your event date is sooner as we may be able to accomodate your request.

 

BUNTING:

Again, email, telephone or the contact form in the Contact section is the easiest way to order bunting from me. Please detail the required length, theme/design/colour and any personalisation required. I will then provide you with fabric options and confirm price.

As all bunting is handmade to order, a minimum of one weeks' notice is required - but please be aware at busy times it may take longer to complete an order, and you will be made aware of the expected delivery date when you place your order.

 

I aim to reply to all email requests within 48 hours.

 

 

Quotes are valid for a period of 7 days only - after this time other orders may have been commissioned and so quotes may have to be revised.

 

 

Bespoke, Novelty and Celebration cake bookings require a 15% deposit at the time of confirmation, with payment of the balance on collection/delivery.

Cupcake and bunting orders are payable in full on collection/delivery.

 

 

My preferred payment method is by online bank transfer (BACS) or cash. Cheques will only be accepted by prior arrangement and must have cleared before collection/delivery.